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Featured Dealer of the Month - FDC Rescue Products |
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| Click on logo to go to website |
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Company History |
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| FDC Rescue Products (FDC) was established in 1998 after being approached by International Safety Instruments (ISI) to become their distributor for self-contained breathing apparatus (SCBA) and other forms of respiratory protection within the State of Arizona. Earl Johnson (President/Owner) had a prior 6 ½ year relationship with ISI as the primary sales representative for ISI working with a manufacturer’s representative firm from 1990 to 1997. During his tenure with that firm, Earl sold fire apparatus, respiratory protection, extrication tools and loose gear affiliated with the fire service. Based upon our experience and commitment to the customer, FDC Rescue Products soon became an ISI Authorized Service Centerand is one of the few ISI distributors able to distribute their products to Fire, Police and Industrial customers. Currently, FDC Rescue also serves as the only authorized western U.S. factory repair center for ISI. After building the SCBA market, FDC Rescue Products began to diversify into other products at the request of our customers. This includes the remainder of personnel protective equipment (PPE) for fire fighters to include: firefighter turnouts, helmets, boots, hoods and gloves. This was a natural fit as many fire departments were obtaining government grants for PPE and want to sole source their vendor. In the fall of 2003, FDC was contacted by Master Body Works, Inc. (MBW) to begin representation of fire apparatus designed primarily for wildland and urban interface applications. Again, Earl’s extensive history in apparatus as both a sales representative and end-user, this would be a natural fit to the overall growth of the company and create yet a larger customer base. Subsequently FDC Rescue Products has added product lines to outfit fire apparatus such as Niedner fire hose, POK nozzles and accessories, Kochek hardware, and many other lines. Within the SCBA market, there have been growing concerns for police agencies to obtain SCBA’s and other forms of respiratory protection. FDC was able to secure the Police line from ISI and has added gas masks and domestic preparedness respirators to complete the line. We’ve also added surveillance cameras to give us greater market opportunity within the police arena. FDC has added personnel in office for computing and website management, a northern Arizona sales representative and service personnel for in house repairs and service contracts to the approximately 50 fire departments in Arizona who are ISI end-users. FDC Rescue Products realizes that we have a commitment to our customers and manufacturers that the end-user fully understands the features and applications for each product. Therefore provide training free of charge with all new deliveries as well as follow-up training and recertification when necessary. Growth decisions for adding manufacturers are based upon quality and uniqueness of products available and our ability to serve our customers with professional training and customer care. We tend to focus on representing products that have distinct advantages over the competition and market on quality and features rather than price. We recently received approval to market all our products in New Mexico in addition to Arizona. This will only improve our customer base and strengthen position in the market place. |
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Major Manufacturers Represented |
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| Master Body Inc.: Wildland firefighting vehicles, Municipal vehicles. International Safety Instruments: Breathing Apparatus for Fire, Police & Industrial applications. Safety Equipment America: Negative pressure respirators, Gas Masks, Fan-Powered Respirators. Innotex Turnouts: Firefighter Turnouts and Safety Apparel. GWC, Inc.: Radio Interfaces and Communication devices. Alliance Protective Gear: Firefighting helmets and Police Riot helmets, gloves and hoods. Hansen Enterprises: Firefighting Gloves Pelican Lights & Cases: Flashlights and Protective Carrying Cases. POK: Fire fighting nozzles and appliances. Black Diamond Boots: Protective Footwear. Majestic Hoods: Nomex & Carbon protective hoods and garments. Zistos Corporation: Video & Infrared Surveillance & Search Cameras. Aire-Tex: Breathing Air Compressors & Fill Stations Tempest Technologies: PPV Fans, Ventilation & Rescue Saws Air-Kwik: Portable Firefighting Systems |
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Sales Personnel |
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Earl Johnson: President/Owner, Earl has over 25 1/2 years as a paid professional firefighter and over 3 years of college and professional development in the fire service. He has completed specialized training for fire apparatus, aircraft and automotive extrication and fire fighting tactics and strategy. In addition, he was an Arizona State registered paramedic for 16 years. This background allows him to provide realistic application training to firefighters and has a high degree of credibility as a knowledgeable instructor and vendor. He has provided over 15 million dollars of firefighting equipment to fire departments across Arizona and was one of the largest distributors for ISI in 2005. Earl retired from the Glendale Fire Department (4th largest city in AZ.) in September 2004 to focus on customer service and company growth. Dale Price: Northern Arizona Sales, Dale has been with the Highlands Fire District for almost 20 years and has served as Captain for the last 18 years. He’s certified as an Arizona State IEMT, State Land Red Card Engine Boss as well as serving as a State Certified Fire Instructor. He also played an active role in the evaluation of and procurement of equipment for his department and is well versed in numerous fields of products. His business skills are substantiated by his Associates Degree in Applied Sciences in Business Management. |
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Service Personnel: |
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Dave Tellez: Service Center Manager, Retired from the Phoenix Fire Department in 1998 after 24 years of service. Dave served on the technical rescue team being certified in High & Low angle rescue, Building collapse, Trench, Helicopter, SCUBA, Swift water and Crane certifications. While he is relatively new to SCBA repairs, he has attended specialized courses at the ISI manufacturing plant for pneumatic and electronic testing and repairs. He has also has spent numerous hours performing field servicing, repairs and flow testing utilizing the BioSystems Posi-Chek3. Brent Gowens: Service Technician, Brent has been a Glendale firefighter since 1994 and serves on the HAZMAT Team and heavy rescue team. He has worked for FDC Rescue Products since 2001 as our mobile service technician. Brent’s primary duties are to provide annual service and flow tests for ISI end-users and typically performs over 300 SCBA service and flow tests annually at the customer’s location. He also performs record keeping, training, fit testing and product presentations as required. |
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Office Personnel: |
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| Jeff Johnson: Controller, Jeff joined FDC in March of 2005 to assist in performing many responsibilities handled by Earl. This allows Earl additional time in the field with customers and building a larger sales staff. Jeff has nearly 10 years experience with computer technical assistance and customer service with Sears Corporation. Additionally, he has designed websites and on-line ordering catalogues and has been implementing these features to the FDC website. Jeff’s responsibilities include customer orders and distribution, accounts receivable/payable, quotations, inventory control, website development and maintenance, computer networking and software maintenance and other essential services to enhance FDC operations. | |||||||||||||||
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| ©2006 Bruce Dodson | Managed by ASW Studios |
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